This privacy policy sets out how St Boniface Veterinary Clinic uses and protects any information that you give us when you use this website.
St Boniface Veterinary Clinic Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
St Boniface Veterinary Clinic may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20th April 2018.
What we collect
We collect information about you when you register with us. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. NB Website usage information is collected using cookies.
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to customise the website according to your interests.
Marketing
If you have consented to receive marketing we will send you information about products and services including vaccination reminders, newsletters and any events which may be of interest to you via email, SMS, Phone, or Mail. You may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes.
- by email info@stbonifacevets.co.uk
- or write to us at: St Boniface Veterinary Clinic Ltd, Exeter Road, Crediton. Devon. EX17 3BN
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@stbonifacevets.co.uk.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you have given consent we may pass your details to companies who are industry partners providing goods and services related to veterinary care.
How to contact us
Please contact us if you have any questions about our privacy policy or any information we hold about you:
- by email info@stbonifacevets.co.uk
- or write to us at: St Boniface Veterinary Clinic Ltd, Exeter Road, Crediton. Devon. EX17 3BN
You may request details of personal information which we hold about you under the Data Protection Act 1998.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.